PORTER
Position Title: Porter
Duty Station: Nestcare Clinic, Blantyre, Malawi
Reports To: The Accountant
Employment Type: Full-time
Number of positions: 1
Start Date:
Background: Nestcare Clinic is a maternal and child health facility based in Blantyre, Malawi, providing high-quality and compassionate health services. The Porter plays a critical support role in ensuring that patients, materials, and equipment are moved efficiently within the clinic, contributing to a well-organized and safe healthcare environment.
Purpose of the Position: To assist in the transportation of patients, medical supplies, documents, and equipment within the clinic. The Porter also supports general cleanliness, waste disposal, and other non-clinical duties to ensure the smooth operation of the clinic.
Key Responsibilities
A. Patient Support and Movement
Escort or assist patients (including children, pregnant women, or elderly clients) to consultation rooms, laboratories, or other service areas.
Provide wheelchair or stretcher assistance as required.
B. Materials and Equipment Handling
Transport medical supplies, laboratory samples, equipment, and documents to designated departments or storage areas as needed.
Assist in receiving and organizing deliveries or supplies.
C. Waste and Hygiene Support
Support waste collection and disposal in accordance with infection prevention and control (IPC) guidelines.
Ensure safe and timely removal of medical and non-medical waste to designated areas.
D. General Facility Support
Help maintain cleanliness in public areas, waiting spaces, and entrances.
Assist with minor maintenance tasks and room preparations as needed.
Support in preparing rooms for patient admissions or procedures.
E. Emergency Assistance
Respond promptly to urgent calls for porter support during emergencies or patient transfers.
Follow safety protocols while handling patients or medical equipment.
Qualifications and Experience
Malawi School Certificate of Education (MSCE) preferred.
Previous experience as a porter, cleaner, or support staff in a health facility is an advantage.
Basic knowledge of infection prevention and control (IPC) is an asset.
Ability to lift and move heavy objects safely.
Key Competencies and Skills
Physical strength and stamina.
Punctual, dependable, and respectful.
Ability to follow instructions and work under supervision.
Maintains a polite and supportive attitude when dealing with patients and staff.
Willingness to work flexible hours or shifts when needed.
Working Conditions
Work schedule: Monday to Friday, 7:30 AM – 4:30 PM; Saturday mornings or on-call support when required.
Supervision and Performance Appraisal
Subject to annual performance evaluations, based on reliability, teamwork, and efficiency.
Code of Conduct
Maintain a professional appearance and respectfully conduct yourself at all times.
Respect patient privacy and confidentiality.
Adhere to clinic rules on hygiene, safety, and communication.
